Excellent service

Procured items online at Makro, however due to unavailability of stock at the warehouse, this order could not be delivered within the stipulated timeframe. I contacted the Makro's national call centre, whereby the delivery was changes to store collection. I contact the Wonderboom store and spoke to the store manager, namely Mask Bouwer, he bagged all the items and I was able to to collect it later that day, I want to extend by appreciated for the excellent service provided by the store manager.