Excellent Service and Attitude from Andrew Grant
I have been shopping online on the 22nd of November, I was getting various errors but the amount was processed on my card late in the evening, I went to the Makro Springfield store and was sent to the online department, All the ladies there was giving me all different excuses as to they being out of stock that is why the errors occurred online, I tried to explain to them that it even did that with the first item.bit it then went through, I waited for an hour then Mr Andrew Grant showed up in a few minutes he attended to.my query he located my purchase and despatched the items to me , this was the most professional , efficient service I have ever received from Makro, Andrews patience and good s****s made my experience turn around to a good one, He deserves the recognition.
Thank you for taking time to forward this compliment.
We are very pleased to hear of the great customer service that you received from Andrew based at our Springfield branch.
We appreciate his efforts and will pass this compliment onto him as well as to the rest of our team in Springfield and Online Support team so that he can keep up the great work!
Please continue to give us feedback on the service received in our stores
Regards
Zanele Zwane
Thank you for taking time to forward this compliment.
We are very pleased to hear of the great customer service that you received from Andrew based at our Springfield branch.
We appreciate his efforts and will pass this compliment onto him as well as to the rest of our team in Springfield and Online Support team so that he can keep up the great work!
Please continue to give us feedback on the service received in our stores
Regards
Zanele Zwane
