Excellent service

Last year, I bought a set of Patio furniture from Makro in Woodmead, and around December 2014 (within 6 months) it started to break apart. I took a few photos and went to the Makro branch to speak to the manager of the outdoor department - Jiemmy van Rooyen. He asked me to email the photos to him along with a description of what was wrong with the product. <br> After sending the email, I got a reply from him within two days indicating that he would send someone to collect the furniture for inspection.<br> One day after collection, makro called me to come in to the store to collect a full Refund.<br> From the time I initially spoke to Jiemmy in the store, the whole process took about 4 days to sort out.<br> <br> I would just like to commend him for his excellent service, and I will not hesitate to purchase from Makro in the future.