1 reviews | Active since Feb 2018
Excellent service
#BlackFriday Excellent service from Mr Ayanda Tshabane at the Springfield branch in Durban and Mr Ķhanya & Ms Portia from Gonubie branch in East London.I went looking for info about roof paint and how can one get one from Makro to be delivered or collected from the store for my home in another province and wished to know also the difference about the paints.Ayanda from Springfield park gladly explained how everything works even how to order on line.He further provided me with a brochure to take home so I could make my best choice.Fortunately I knew the colour. I then contacted Makro Gonubie and you could hear the welcoming and friendly tone on the other side when my call was picked up I then enquired from the lady, name Portia.She briefly explained how it works and then referred me to a Mr Khanya I am already a Makro card holder.Portia had found out a day earlier they had it in stock,thus the colour I wanted and gave me a call the following day since i had left my number. I waa then assisted by a Mr Khanya who took me through the process of online order.When placing order on line it reflected ''item now out of stock'.Portia was patient with me when I called again to let her know the problem.Khanya was awesome as he gave me an option of an EFT and supp**** bank details and once done then I could email proof of payment.I was also thrilled by the fact that they do deliver since our suburb is not far.It was just a matter of supplying the phone number of the person to be called when they are to deliver. I was so chuffed by this service and oh the extra mile taken by the two staff members,thank you so much for your service,you treated as if you knew me.
