AB
Allan B

1 reviews | Active since Jun 2011

26 Feb 2016, 12:02

Excellent Service

I would just like to say thank you to the gentleman who helped us when we inquired about bird seed. He was extremely helpful and nothing was too much trouble. Sorry I didn't get your name.<br> <br> I would also like to say thank you to the lady who assisted me in the \long line\" where I was waiting to pay. I only had 3 items and she suggested I go to the hand only tills, but I told her the line was long there as well and only one till was working because of a query on the other.The main pay point line was actually moving quicker. She told me to follow her, she opened a till and I was on my way in 5 minutes. THANK YOU and sorry I did not get your name.<br> <br> Makro your staff are always very helpful and nothing is too much trouble. I only wish the rest of the retail chain industry could take a leaf out of your book."

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Replies (1)
Makro
Makro's reply26 Feb 2016, 13:32
Official
Hello abdurbs,


Thank you for taking time to forward this compliment.

Makro prides itself with great customer service.It is great to hear that Springfield store is doing such a fantastic job of keeping their customers happy.

I have forwarded your compliment to the PA of the General Manager ( Chloe Lynch ) and I am sure she will post your comments for all staff to see.

Please continue to give us feedback on service received in our stores.


Regards
Mmule Moropa