1 reviews | Active since Jul 2012
Excellent Service!!!
<p>After purchasing a fridge from Makro Germiston on the 5th of April, i noticed a few days later that the rubber by the freezer door became loose. As a result the freezer door would not close properly and starting icing from the outside.</p> <p> </p> <p>A call to Makro,I spoke to extraordinary gentleman by the name of YAHYA, who was extremely helpful, after hearing me out and realising how distraught I was with my week old fridge. He offered me one of two options</p> <p>a) he could send out a technician or b) replace the unit - free delivery</p> <p> </p> <p>I opted for a new unit, the very same day I received my replacement - now that is what you call customer service.</p> <p> </p> <p>Thank you once again YAHYA, it's people like you that gives Makro a good name.</p>
Thanks for taking time to post this compliment.
Makro prides itself with great customer service and dedicated staff members.
It is great to hear that Yahya is doing such a fantastic job of keeping our customers happy.
Please continue giving us feedback on our service.
Regards
Mbali Makhanya
Thanks for taking time to post this compliment.
Makro prides itself with great customer service and dedicated staff members.
It is great to hear that Yahya is doing such a fantastic job of keeping our customers happy.
Please continue giving us feedback on our service.
Regards
Mbali Makhanya
