rR
rein R

1 reviews | Active since Nov 2020

09 Nov 2020, 13:24

Excellent Customer Service By Fatima

Dear Makro,

I want you to know how much I appreciate the excellent service by Fatima I think she is from the call center. Her attention to detail, great communication skills, and her professionalism and understanding of what customer service is. I would also like to acknowledge her immense input in getting the matter resolved.

She kept me updated regarding my online order and went over and above to ensure that the order is delivered to me. Makro is definitely lucky to have her on the team. I won't hesitate to shop online again.

Your happy customer, Dein

0
Replies (1)
Makro
Makro's reply09 Nov 2020, 13:59
Official
Good day  Rein,
 
Thank you for your review on our Hellopeter platform. 
 
We really appreciate the time you have taken to write such a good review and we are happy to read that you had a pleasant experience at our Makro online website. 
 
We will certainly make Fatima aware that they have made a very good impression on you and she should keep up the good work!
 
Thank you again and we hope you have a lovely day further.
 
Kind regards,
Makro Hellopeter Team