1 reviews | Active since Apr 2024
Everyone deserves second chance
On the 3 April afternoon I was doing my shopping at Makro Crown Mines whereby I heard other staff talking about the matter that happened at the store, where two black packers where being dismissed because of the case of a customer who posted a negative review at this platform about those packers and an Indian cashier. According to their conversation those packers didn't do anything wrong to the Indian cashier because usually the Indian lady is used to refuse for help of packers and always says "She's fine, she'll pack for herself". A customer interpreted the whole situation in a wrong way and now those packers are being dismissed without given a chance to explain themselves just because of that email and company's footage that shows them chatting and laughing, and company just conclude that they were discriminating an Indian lady, so according to the person who think this is ************** just because the lady is an Indian other people are not allowed to chat and laugh on her presence that's **************?, I feel like this unfair to those black packers to lose their jobs just like that at least they should have been given a final warnings because this is their first offense on this matter. I believe Makro favored the Indian lady over those two black packers because the shop is owned by Indians, everyone deserves a second chance in life and losing a job at this hard time of life is depressing, I believe those packers have families and kids to look after and dismissal was not a good idea for a big company like Makro that knows labour laws. Everyone learn from their mistakes I believe if those packers where given a second chance they will never repeat the same mistake. Makro Crown Mines must deal with this matter in a lawful way of giving those ladies final warnings not in a way of a favoritism of an Indian lady over black packers.
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
