Even the hello Peter team is useless!

Good day Fikile,

Trust you are well. 

Please do accept our sincerest apologies for the delay in response and inconvenience caused throughout your online journey with us. 

As we speak we are currently following-up with our stores Accounts Department and our Finance regarding the balance of your refund and will be sure to revert with feedback.

Once again, we do apologize for the inconvenience caused throughout your online journey with us.  

Have a lovely day further. 

Kind regards
Makro Hellopeter Team