Empty Promises

My Query on Makro Website 8December 2014<br> Title: Do you have a Price Match Policy<br> Comment:<br> I regard Makro/Game the best place to buy appliances and for the most part that has been the case, I was Horrified today to see a Item that I supposedly saved R1000 on Was R3999 now R2999 Russel Hobbs Pro Mix for a whole R400 cheaper at Boardmans of all places. I enquired and was informed that this was the standard Price and has been for a while. I have never experienced such buyers remorse as I did today. It will certainly be the last time I trust in the Group blindly as I have for so many years. Hurts especially when I bought less than a month ago.<br> <br> Greetings to you<br> <br> Thank you for your feedback.<br> <br> We have escalated your feedback through to the relevant buying team and further investigations will be conducted. However, for the inconvenience caused, we would like to offer you a R600.00 gift voucher from Makro. Kindly advise as to which Makro store are you willing to visit so that we can make the necessary arrangements.<br> <br> Regards<br> Zanele Zwane<br> Makro Customer Care Assistant<br> Makro Head Office |A Division of MASSMART Holdings Limited<br> Tel: *** <br> My last email 12 Feb 2015 completely ignored