RC
Richard C

1 reviews | Active since Dec 2020

16 Nov 2021, 15:25

****ed up Makro Centurion

Very bad service at Makro Centurion bought a 55 inch hisense television from the 7 days later television was not working properly then took it back to them for repairs waited two weeks before they contacted me and told me what it will cost to repair i said no went to fetch television from them it had big cardboard in front and bubble plastec at back maybe to protect it when i got home opened the television and the whole screen was cracked and broken now i know why they put the cardboard in front of the television they broke the screen and did not want me to see it ****ing useless bunch of people working there they are arrogant and always knowing everything i am going to sue them for a new television now and make them famous on all the media groups never ever buy from Makro Centurion anything take your business elsewhere as you are only going to cause yourself a lot of problems

0
Replies (1)
Makro
Makro's reply17 Nov 2021, 08:49
Official
Good day Richard,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback shortly.

Once again we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team