Easier to Remove Item from Site than return Call

I was interested in a Samsung SmartCam HD Pro - something which Makro stocked (up until yesterday).<br> <br> Yesterday I phoned Makro Cape Gate twice, to arrange an order. The first call ended with me being told that there was one available and that I would be called in a few minutes to confirm product details. <br> After not receiving a return call, I called again - and was told by the sales person that they would check stock and call back in 5 minutes. Well nothing happened.<br> <br> In looking at the website today - Makro has instead just removed the item - rather than returning the call. <br>