Dysfunctional FNB card facility

This is the 2nd month in a row that the fnb card facility has been dysfunctional at month end at Makro Springfield. This is a most frustrating experience. You wait in long queues and get to a cashier only to be told that the FNB card facility is down and you need to pay using cash. you then have to leave your trolley and are forced to use another banks ATM and pay exorbitant saswitch fees which you are not compensated for. The management are aware of the repeated issue with their card facility and have done nothing to improve their infrastructure to accommodate for the volumes at month end. It is appalling that a major retailer liike yourselves make shopping such a nightmare. if you dont want to upgrade your infrastructure, please have an FNB atm installed instore to assist us FNB customers saving on saswitch fees