gJ
geringer J
1 reviews | Active since Nov 2012
12 Jan 2016, 15:48
door security
on jan 11 i bought a lot of perishables at mentioned store on exit the rude security guard was throwing my stuff around in the trolley to verify my purchase no respect to me or my purchase and were rude on my complaints i am not a ******** who needs to be checked and after a long period of shopping makro has lost my business shame on you
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Makro's replyOfficial
13 Jan 2016, 14:59Hello jacogeringer,
Thank you for taking the time to communicate to us the reason why our service did not meet your expectations. We appreciate the fact that this may have caused frustration and inconvenience to you and would like to offer our sincere apologies.
We addressed all issues you raised and hope you will notice a difference the next time you visit Makro Strubens Valley - Please feel free to give us feedback.
It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Once again thank you for bringing this matter to our attention.
Regards
Mmule Moropa
Thank you for taking the time to communicate to us the reason why our service did not meet your expectations. We appreciate the fact that this may have caused frustration and inconvenience to you and would like to offer our sincere apologies.
We addressed all issues you raised and hope you will notice a difference the next time you visit Makro Strubens Valley - Please feel free to give us feedback.
It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Once again thank you for bringing this matter to our attention.
Regards
Mmule Moropa
Best regards,
Makro's reply13 Jan 2016, 14:59
Official
Hello jacogeringer,
Thank you for taking the time to communicate to us the reason why our service did not meet your expectations. We appreciate the fact that this may have caused frustration and inconvenience to you and would like to offer our sincere apologies.
We addressed all issues you raised and hope you will notice a difference the next time you visit Makro Strubens Valley - Please feel free to give us feedback.
It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Once again thank you for bringing this matter to our attention.
Regards
Mmule Moropa
Thank you for taking the time to communicate to us the reason why our service did not meet your expectations. We appreciate the fact that this may have caused frustration and inconvenience to you and would like to offer our sincere apologies.
We addressed all issues you raised and hope you will notice a difference the next time you visit Makro Strubens Valley - Please feel free to give us feedback.
It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Once again thank you for bringing this matter to our attention.
Regards
Mmule Moropa
Best regards,