BM
Bongani M
1 reviews | Active since Jun 2017
20 Feb 2025, 08:05
Dont use Marko Online
I have been calling the call centre for over a week to get a refund for MAK*** & doing followups everyday, no feedback
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Makro's replyOfficial
03 Mar 2025, 09:14Hello Bogani,
I hope this message finds you well. I'm truly sorry for our delayed response, and I understand how frustrating this wait must be for you. Please be assured that your concern has been urgently forwarded to our returns department, and we are currently awaiting their update on processing your refund. Rest assured, they will reach out to you directly the moment your refund has been actioned.
We sincerely regret any inconvenience this has caused you and appreciate your patience and understanding as we work to resolve this matter.
Warm regards,
Consultant- Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
WhatsApp: ***
I hope this message finds you well. I'm truly sorry for our delayed response, and I understand how frustrating this wait must be for you. Please be assured that your concern has been urgently forwarded to our returns department, and we are currently awaiting their update on processing your refund. Rest assured, they will reach out to you directly the moment your refund has been actioned.
We sincerely regret any inconvenience this has caused you and appreciate your patience and understanding as we work to resolve this matter.
Warm regards,
Consultant- Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
WhatsApp: ***
Best regards,
Makro's reply03 Mar 2025, 09:14
Official
Hello Bogani,
I hope this message finds you well. I'm truly sorry for our delayed response, and I understand how frustrating this wait must be for you. Please be assured that your concern has been urgently forwarded to our returns department, and we are currently awaiting their update on processing your refund. Rest assured, they will reach out to you directly the moment your refund has been actioned.
We sincerely regret any inconvenience this has caused you and appreciate your patience and understanding as we work to resolve this matter.
Warm regards,
Consultant- Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
WhatsApp: ***
I hope this message finds you well. I'm truly sorry for our delayed response, and I understand how frustrating this wait must be for you. Please be assured that your concern has been urgently forwarded to our returns department, and we are currently awaiting their update on processing your refund. Rest assured, they will reach out to you directly the moment your refund has been actioned.
We sincerely regret any inconvenience this has caused you and appreciate your patience and understanding as we work to resolve this matter.
Warm regards,
Consultant- Makro National Contact Centre.
Makro SA
A division of MASSMART Holdings Limited
Tel: ***
WhatsApp: ***
Best regards,