SS
Shelley S
1 reviews | Active since Apr 2019
02 Apr 2019, 08:35
DONT USE MAKRO SA ONLINE
DONT USE MAKRO SA ONLINE! Purchased an item online and paid in 28 Feb 2019. Today is 2 April and I am still waiting. Spoken to sooo many people and nothing is happening. Cancelled the order today. Let’s see how long it takes for them to return my money.
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Makro's replyOfficial
02 Apr 2019, 09:36Good day Shelley
Thank you for writing to us
We are sorry to hear that your order was not fulfilled as expected and for the overall service received.
We will inform our branch manager together with the online manager of this so that we can have corrective measures put in place to better all customer experiences.
Kindly note that we have also escalated this to our finance department for them to book this refund and process it as soon as possible.
Apologies again for the inconvenience this has caused.
Kind Regards
Hellopeter Team
Thank you for writing to us
We are sorry to hear that your order was not fulfilled as expected and for the overall service received.
We will inform our branch manager together with the online manager of this so that we can have corrective measures put in place to better all customer experiences.
Kindly note that we have also escalated this to our finance department for them to book this refund and process it as soon as possible.
Apologies again for the inconvenience this has caused.
Kind Regards
Hellopeter Team
Makro's reply02 Apr 2019, 09:36
Official
Good day Shelley
Thank you for writing to us
We are sorry to hear that your order was not fulfilled as expected and for the overall service received.
We will inform our branch manager together with the online manager of this so that we can have corrective measures put in place to better all customer experiences.
Kindly note that we have also escalated this to our finance department for them to book this refund and process it as soon as possible.
Apologies again for the inconvenience this has caused.
Kind Regards
Hellopeter Team
Thank you for writing to us
We are sorry to hear that your order was not fulfilled as expected and for the overall service received.
We will inform our branch manager together with the online manager of this so that we can have corrective measures put in place to better all customer experiences.
Kindly note that we have also escalated this to our finance department for them to book this refund and process it as soon as possible.
Apologies again for the inconvenience this has caused.
Kind Regards
Hellopeter Team