MG
Michael G
1 reviews | Active since Sept 2011
06 Nov 2019, 13:14
Dont use Makro
I bought 2 fridges online from Makro, when they delivered, they only delivered one. I phoned in to tell them only one fridge had been delivered they said they would find out, 3 days later they still did not know when the other fridge would be delivered. So because I needed the fridges ASAP I asked for a credit I was told as soon as the have picked up the fridge the funds would be credited. They fetched it and 7 working days later still no money. Just a heads up don't use Makro there service is ***.
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Replies (1)Makro's replyOfficial
06 Nov 2019, 15:08Good day Michael,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact our Finance department and revert feedback to you the soonest received.
Please be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact our Finance department and revert feedback to you the soonest received.
Please be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Best regards,
Makro's reply06 Nov 2019, 15:08
Official
Good day Michael,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact our Finance department and revert feedback to you the soonest received.
Please be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact our Finance department and revert feedback to you the soonest received.
Please be advised that feedback will be relayed within 48 hours.
Kind Regards,
Makro Hello Peter Team
Best regards,
