KP
Kevin P
1 reviews | Active since Nov 2022
02 May 2025, 15:08
DON'T SUPPORT MAKRO.
MAKRO IS LUCKY THEY ARE GETTING 1 STAR.If there was no stars I would select that. Their service is terrible, all they good for is to rob people. I place an order on 14 March and return the item on 18 March. When returning the the item is I clearly requested for an replacement not a refund and they couldn't get that right after explaining to them. As for the help desk, the word help needs to taken out just be call desk because they give you no assisting at all.I'm still waiting for a manager to contact me. DON'T SUPPORT MAKRO THEY WILL ONLY ROB YOU.
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Kevin P's updateReviewer Update
04 May 2025, 20:32MAk***
Remember I got my refund which I didn't want. When I went to purchase the item again it was R6500, R500 more than when I purchase it. Makro made a mistake with the advertising because the supplier advertised item more than Makro did, and Makro gave some stupid reason that their market place doesn't do replacement. Makro just ****s to customers. I don't why their managers don't want to contact me. If you can't assist me give me the ceo's contact details maybe he can help me because it seems that the contact centre doesn't how to help their customers.
Remember I got my refund which I didn't want. When I went to purchase the item again it was R6500, R500 more than when I purchase it. Makro made a mistake with the advertising because the supplier advertised item more than Makro did, and Makro gave some stupid reason that their market place doesn't do replacement. Makro just ****s to customers. I don't why their managers don't want to contact me. If you can't assist me give me the ceo's contact details maybe he can help me because it seems that the contact centre doesn't how to help their customers.
KP
Kevin P's update04 May 2025, 20:32
Reviewer Update
MAk***
Remember I got my refund which I didn't want. When I went to purchase the item again it was R6500, R500 more than when I purchase it. Makro made a mistake with the advertising because the supplier advertised item more than Makro did, and Makro gave some stupid reason that their market place doesn't do replacement. Makro just ****s to customers. I don't why their managers don't want to contact me. If you can't assist me give me the ceo's contact details maybe he can help me because it seems that the contact centre doesn't how to help their customers.
Remember I got my refund which I didn't want. When I went to purchase the item again it was R6500, R500 more than when I purchase it. Makro made a mistake with the advertising because the supplier advertised item more than Makro did, and Makro gave some stupid reason that their market place doesn't do replacement. Makro just ****s to customers. I don't why their managers don't want to contact me. If you can't assist me give me the ceo's contact details maybe he can help me because it seems that the contact centre doesn't how to help their customers.