BB
Barend B

1 reviews | Active since Dec 2018

16 Sept 2024, 18:52

Don't split the order

Normal order, should take 2 days, is split into 4 deliveries. Still waiting for 2 / 4 after 5 days

0
Replies (1)
Makro
Makro's reply17 Sept 2024, 11:19
Official
Good day Barend,

Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.

We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.

Please be advised that feedback will be provided.

Once again, we apologize for the inconvenience caused throughout your journey with us.

We hope you find the above in order.

Kind regards,
Makro Hello Peter Team

Best regards,