LH
Lee-Anne Human

1 reviews | Active since Jan 2013

11 Oct 2020, 14:25

Don't shop with Makro online they take money but no stock

It is now 7 months and Makro still refuse to give my money back on the stock they did not have and could not deliver, They are so dumb at Makro I need to send them proof of payment but my emails show clearly thank you for your purchase your order is on its way. Can't wait to leave this country. Makro you are USELESS

0
Replies (1)
Makro
Makro's reply12 Oct 2020, 09:15
Official
Good day Lee-Ann,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

We have received your complaint and we assure you that we will have the refund matter addressed with the our finance department, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours. 

Once again we do apologize for the inconvenience caused throughout your journey with us. 

Hope you find the above in order. 

Have a wonderful day. 

Kind regards
Makro Hellopeter Team