Don't shop MakroOnline

Service from your online store contact centre is pathetic. Please look at the call history of my online order #MAK***. None of the staff are honest enough to tell me what the status of my order is. None of the staff have the decency to follow up and give me feedback when they say they will. Service is non existent.

Yesterday morning I had to call thrice. The first two calls, the agents put me on hold for 10 minutes and cut the call. This is **************** from a national chain store.

Now I get the email below that my order is cancelled. Seriously. After all that waiting, now you've cancelled my order. Nobody has the decency to call me to inform me what is going on.

I pay for my order on time. You make me call you guys over 10 times like a clown. All your call center staff lie to me. You can't deliver on time as promised. You now cancel my order and it will take 7-10 working days to receive my refund. What a joke.

I also guarantee that nobody will reply to this email.

What a dissapointment and a poor excuse of a retail store you've become.