Dont shop Makro Online

Item: Makro
Rating: 1
Author: Andrea H

Please don't ever waste your time ordering on Makro online. Most unprofessional, useless, online shopping I have ever experienced. No follow up from them, their customer care and online numbers are hardly answered. I have been waiting for over three weeks for a washing machine, only to be told that it is out of stock. Funny how when payment was due three weeks before it was in stock and when I called for a delivery date I was told it was being delivered the next day. Then all of a sudden it is out of stock! Biggest load of ****, worst service, terrible customer care!

Helpful (0)

Replies (1)

Makro's replyOfficial

03 Feb 2020, 14:36

Good day Andrea

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers so that this matter is solved soonest, Please kindly note that relay back to you with concrete feedback within a period of 24 to 48 hours.

Once again we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply03 Feb 2020, 14:36

Official