AH
Andrirs H

1 reviews | Active since Jun 2018

30 Apr 2019, 17:40

Dont order online

I ordered a product online and estimated delivery date has passed. It has been 9 days now. I have emailed support but got no response. Very bad service. Will not order online ever again.

0
Replies (2)
Makro
Makro's reply01 May 2019, 09:39
Official
Good day Andrirs, 

Thank you for bringing this to our attention.

We are sorry to hear that the refund of your online order did not go as planned and for the overall service received. 

We can understand your concerns and frustrations and can assure you that this will be looked into and addressed so that going forward this kind of service isn't repeated.

Once again we do apologize for this inconvenience and thank you for giving us the chance to resolve this matter for you.

Kind Regards,
Makro Hellopeter Team 

Best regards,

Makro
Makro's reply01 May 2019, 09:40
Official
Good day Andrirs

Kindly provide us with your online order number and contact details, in order for us to assist further.

Regards
Makro Support Team


Best regards,