CJ
Carla J
1 reviews | Active since Feb 2015
06 Dec 2022, 14:24
Don't Order from Makro Online!
I've been waiting for 9 working days now for a delivery from Makro online. Parts have been delivered already but the rest of my order seems to be stuck. Called and emailed support a number of times but that has not helped at all.
Terrible service!
Helpful (0)
Replies (2)0
Replies (2)
Makro's replyOfficial
07 Dec 2022, 11:16Dear Carla J,
We appreciate that you took the time to get in contact with us and share your experience. We would appreciate an opportunity to get in contact with you to address your feedback. Please forward us your details and feedback via *** and a member of our Customer care team will be in touch.
We look forward to hearing from you.
Sincerely,
Team Makro
Makro's reply07 Dec 2022, 11:16
Official
Dear Carla J,
We appreciate that you took the time to get in contact with us and share your experience. We would appreciate an opportunity to get in contact with you to address your feedback. Please forward us your details and feedback via *** and a member of our Customer care team will be in touch.
We look forward to hearing from you.
Sincerely,
Team Makro
CJ
Carla J's updateReviewer Update
07 Dec 2022, 15:28Hi. I received 2 replies, one asking me to contact you, but not showing an email address.
"Please forward us your details and feedback via *********** and a member of our Customer care team will be in touch"
And one saying you will be in touch?
I have phoned and complained over email already numerous times but it is just not being taken serious. It is now the 7th of December and you've only just handed part of my order over to the courier. I've been battling with invoices as well but am not getting anywhere.
"Please forward us your details and feedback via *********** and a member of our Customer care team will be in touch"
And one saying you will be in touch?
I have phoned and complained over email already numerous times but it is just not being taken serious. It is now the 7th of December and you've only just handed part of my order over to the courier. I've been battling with invoices as well but am not getting anywhere.
CJ
Carla J's update07 Dec 2022, 15:28
Reviewer Update
Hi. I received 2 replies, one asking me to contact you, but not showing an email address.
"Please forward us your details and feedback via *********** and a member of our Customer care team will be in touch"
And one saying you will be in touch?
I have phoned and complained over email already numerous times but it is just not being taken serious. It is now the 7th of December and you've only just handed part of my order over to the courier. I've been battling with invoices as well but am not getting anywhere.
"Please forward us your details and feedback via *********** and a member of our Customer care team will be in touch"
And one saying you will be in touch?
I have phoned and complained over email already numerous times but it is just not being taken serious. It is now the 7th of December and you've only just handed part of my order over to the courier. I've been battling with invoices as well but am not getting anywhere.