TH
Tim H

1 reviews | Active since Feb 2018

14 Jan 2019, 12:54

Don't order from Makro online

Don't bother using Makro's online store.

Placed an order for a large appliance 15 day's ago. The site said they had stock.

I ordered one that they did have in the store.

when ordering they mentioned that there may be a 6-10 working day delay. Which I was Ok with.

After 10 working days and not hearing back I then followed up.

I've now been told (Day 15) that they have no stock of the appliance and the person is going through the list to let people know.

So just to summarise. They will sell you something they know they don't have stock of and will then wait 15 days to let you know they can't complete the order.

Most other legitimate online stores would know that they do or do not have stock and if there is a problem will let you know with in 24 hours.

Not wait 15 days to check whos orders they may be having problems with.

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Replies (1)
Makro
Makro's reply14 Jan 2019, 13:37
Official
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been sent to the relevant team to assist.
  
Regards
Makro Team