Dont let online convenience fool you

POOR after sales service, I received a broken product out of the box. Collection was quick, but call center agents take long to resolve queries over the phone when you check in with them, they complain the system is slow. Updates stopped after they received the unit back for assessment. Even escalations do not receive proper attention. 20min on the phone, and the supervisor still needs to take my call. I will shop elsewhere next time.