Don’t even bother.

HORRIBLE service. I ordered a couch at the end of November. It was supposed to be delivered on the 12th of December. I called 4 times to find out what is happening with the delivery, as I was notified that it was handed over to the courier via SMS. Only for them to tell me that they will be in contact with me and that they have notified the courier. Today I called to follow up and I was told my order was cancelled due to the supplier being closed over the holiday period and that I will be given a refund. Would I have known about this if I did not constantly call them to know what’s going on? Have I received any kind of formal notification of a refund being given? NO. Did I ask to cancel my order? NO. I see this isn’t the first bad review in the last while with similar problems. Do better.