Don't display - which you don't have

Item: Makro
Rating: 1
Author: Cindy S

I love Makro, but not today. I'm in the market to buy a computer for my niece by the 15th of this month for her 13th birthday. I looked on line - but those will take too long to deliver. So I went to Makro and saw one R4 699. Because it was a joint gift, we collected the money from the family and went to purchase on Monday. However only to be told that they don't have any. We asked if they can sell us the demo and were told no. My argument is that if they don't have stock - it should not be displayed!!!!

Helpful (0)

Replies (1)

Makro's replyOfficial

02 Jul 2020, 14:29

Good day Cindy,

Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.

We take all our customer requests seriously and assure you that this matter will be our priority.

Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.

Once again, we do apologize for the inconvenience caused throughout your journey with us.

Hope you find the above in order.

Have a wonderful day.

Kind regards
Makro Hellopeter Team

Makro's reply02 Jul 2020, 14:29

Official