1 reviews | Active since Aug 2013
Dont buy products from Makro online.
dont buy products from Makro online! They dont stay true to their word! I bought a coffee maker online, and the delivery date was for today 10 April. This is a bday gift that I bought on the 1st. I need this before Friday as it is a gift. And I dont get any feedback from them. I called twice and both times the promosed to get back to me and they dont. I even send an email without any response. I told the lady that I want to cancel this order and would rather go buy this product somewhere else, she said I must wait for a call back before I cancel and I am still waiting for any feedback. I will never buy a product online from them again. I just want a refund. I know my small R1000 sale wont make a difference to them but I will warn people about buying from them online.
Thank you for bringing this our attention.
We are sorry to hear that your online order did not go as planned and for the overall service received.
This is not the type of service we would want you or any of our customers to have. Please allow our team some time to follow up with the store and to get your order ready for your collection.
Thank you once again for alerting us with your query and for giving us the chance to resolve this matter for you.
Kind regards
Makro Hellopeter Team
Thank you for bringing this our attention.
We are sorry to hear that your online order did not go as planned and for the overall service received.
This is not the type of service we would want you or any of our customers to have. Please allow our team some time to follow up with the store and to get your order ready for your collection.
Thank you once again for alerting us with your query and for giving us the chance to resolve this matter for you.
Kind regards
Makro Hellopeter Team