lF
louis F

1 reviews | Active since Oct 2010

30 Jun 2025, 19:55

Dont buy online from Makro!

I ordered a phone on 23 June was supposed to be delivered today. Haven't received the phone, haven't received a reason. Followed up on the three emails, and no response. Should have used Takealot. Looks like I can now cancel the order, but that would take another week for a refund! shocking service. Don't buy online from them.

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Replies (3)
lF
louis F's update01 Jul 2025, 20:35
Reviewer Update
I have emailed the business email, and phoned the ***, without any success, I can't cancel the order, can't get the phone, can't buy another phone somewhere else as I can't get the order cancelled...with zero feedback? It is not getting any better
lF
louis F's update03 Jul 2025, 14:29
Reviewer Update
I received a SMS stating that the transaction has been cancelled and I get to wait up to 10 days to get my money back? So I get to wait from the 23 when I ordered a phone to possibly the 10th of July to get back to where I started....
lF
louis F's update05 Jul 2025, 09:00
Reviewer Update
You are still advertising the same model phone for sale, with stock availability.
The cancellation of my order was due to a failed delivery, according to your system, which isn't the case.
With all the specials gone, I have to pay more at Takealot - when I should have just bought there from the start (when the pricing and specials were the same).