1 reviews | Active since Dec 2016

05 Dec 2016, 12:44

Dont buy online from Makro

<p>I bought a smoothie maker online from Makro. They gave 3-5 working days delivery time. When I was emailed the order conformation it had not pulled through the street address it just showed kempton park multiple times and no street adress. I phone there online support which has the wrong number on the website so had to be given a different number. Then they promised the delivery address had been fixed. When i still hadnt had delivery a week later i phoned their courier dawn wing who told me they didnt know the delivery address so aboviously it hadn t been fixed. I then gave the correct adress and they promised to deliver on the thursday. When this never happened I phoned dawn wing on friday and the adress still hadnt been changed to the correct one. Again theu promised to deliver that day and i informed them we were closing at 13h00 o the friday as its a business address. Again they promised to deliver before 13h00. Nothing was delivered. I got a call on the saturday asking if they could deliver. I explained that it was abusiness adress and they need to deliver on Monday. On Monday lunchtime when I hadnt heard from dawnwing I again phoned to see what time approximately they were delivering. Big surprise they tell me the address is incorrect and hasnt been changed . Again I have given the correct address and have been assured they will deliver before 16h30.</p> <p>My suggestion is dont buy anything online from Makro - you may never get it</p>

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Replies (5)
Makro
Makro's reply07 Dec 2016, 14:49
Official

Thank you for bringing to our attention your dissatisfaction with your online purchase.

According to our records, you have received your order.

Please accept our apology for any inconvenience caused.

It is our goal to retain you as a satisfied customer.

Regards

Mmule Moropa

Makro
Makro's reply07 Dec 2016, 14:49
Official

Thank you for bringing to our attention your dissatisfaction with your online purchase.

According to our records, you have received your order.

Please accept our apology for any inconvenience caused.

It is our goal to retain you as a satisfied customer.

Regards

Mmule Moropa

Makro
Makro's reply07 Dec 2016, 14:49
Official

Thank you for bringing to our attention your dissatisfaction with your online purchase.

According to our records, you have received your order.

Please accept our apology for any inconvenience caused.

It is our goal to retain you as a satisfied customer.

Regards

Mmule Moropa

Makro
Makro's reply07 Dec 2016, 14:49
Official

Thank you for bringing to our attention your dissatisfaction with your online purchase.

According to our records, you have received your order.

Please accept our apology for any inconvenience caused.

It is our goal to retain you as a satisfied customer.

Regards

Mmule Moropa

Makro
Makro's reply07 Dec 2016, 14:49
Official

Thank you for bringing to our attention your dissatisfaction with your online purchase.

According to our records, you have received your order.

Please accept our apology for any inconvenience caused.

It is our goal to retain you as a satisfied customer.

Regards

Mmule Moropa