Don't buy from Makro online,they inform you after they don't have stock and clearly no control over their suppliers!!!

Makro online service is pathetic.I bought a coffee machine from Makro online. It indicated that delivery is 2-5 days. On the 4 day I received a whatsup(very unprofessional), from Londiwe Mamhlongo informing me they don't have any stock and can offer me an alternative.I told her that it is fine,as long that the price range and the type I require is the same. She said she would check and let me know.Two days later I messaged her,telling her that I need to know what going on,do u have a machine available,when u will have stock and why did it not indicate out of stock when I bought it.I told her I need a response quickly or money back so I can shop for other machine.She only said the morning at 8 she will check with warehouse and get back to me.I messaged her at 3 asking her for her seniors details,she did not respond. I phoned Makro,explained to the agent,he said that he will have them get back to me.It is a day later and no response. This is pathetic service. It has been a week,I don't have my money back and no machine!!!!