DON'T BUY FROM MAKRO ONLINE

Worst service ever! Bought a food processor, after about 3 months it started to smell like burnt plastic. Tried to return it to our nearest Makro but said no because it was bought online we need to book a repair. Tried to do that, but it does not give you the option. Called in and they said they booked it manually. Sent them several mails to try to find out what is going on and no repsonse at all... its been 3 months. I have sent my final mail and will report them to the Ombudsman this Monday coming.