TM
Thandokazi M
1 reviews | Active since Mar 2014
03 Jun 2025, 09:52
Don't buy from Makro
I am still waiting for my refund 2 months now. I keep being told they are working on it every time I call - I've sent proof od account and ID through, but still no refund. I will not be buying from Makro ever again!!! And advise others to also stay away to avoid disappointment.
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Replies (7)0
Replies (7)TM
Thandokazi M's updateReviewer Update
04 Jun 2025, 14:30Hi - my order number is MAK***. I have not received an email to respond to or refund
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Thandokazi M's update04 Jun 2025, 14:30
Reviewer Update
Hi - my order number is MAK***. I have not received an email to respond to or refund
TM
Thandokazi M's updateReviewer Update
05 Jun 2025, 09:26I have sent this information that the email is requesting already 3 weeks ago. I have just resent it again.
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Thandokazi M's update05 Jun 2025, 09:26
Reviewer Update
I have sent this information that the email is requesting already 3 weeks ago. I have just resent it again.
TM
Thandokazi M's updateReviewer Update
06 Jun 2025, 09:20Thank you - that's what the consultant said 3 weeks ago though- that they'll contact the finance department. But still no feedback or refund. So, hopefully, I'll get my refund this time.
TM
Thandokazi M's update06 Jun 2025, 09:20
Reviewer Update
Thank you - that's what the consultant said 3 weeks ago though- that they'll contact the finance department. But still no feedback or refund. So, hopefully, I'll get my refund this time.
TM
Thandokazi M's updateReviewer Update
18 Jun 2025, 08:52Hi, I still haven't received my refund, no contact from any member of your team since I sent the documents and your WhatsApp Makro online system doesn't work. So, still disappointed.
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Thandokazi M's update18 Jun 2025, 08:52
Reviewer Update
Hi, I still haven't received my refund, no contact from any member of your team since I sent the documents and your WhatsApp Makro online system doesn't work. So, still disappointed.
TM
Thandokazi M's updateReviewer Update
26 Jun 2025, 23:02Hi
My weekly update: another week and still no refund since April. No contact from Makro either besides the above message and WhatsApp line still experiencing technical difficulties.
My weekly update: another week and still no refund since April. No contact from Makro either besides the above message and WhatsApp line still experiencing technical difficulties.
TM
Thandokazi M's update26 Jun 2025, 23:02
Reviewer Update
Hi
My weekly update: another week and still no refund since April. No contact from Makro either besides the above message and WhatsApp line still experiencing technical difficulties.
My weekly update: another week and still no refund since April. No contact from Makro either besides the above message and WhatsApp line still experiencing technical difficulties.
TM
Thandokazi M's updateReviewer Update
03 Jul 2025, 17:09Hi
Anothe weekly update: today marks 3 months and still no refund since April. No contact from Makro either besides the above message and WhatsApp line still experiencing technical difficulties.
Anothe weekly update: today marks 3 months and still no refund since April. No contact from Makro either besides the above message and WhatsApp line still experiencing technical difficulties.
TM
Thandokazi M's update03 Jul 2025, 17:09
Reviewer Update
Hi
Anothe weekly update: today marks 3 months and still no refund since April. No contact from Makro either besides the above message and WhatsApp line still experiencing technical difficulties.
Anothe weekly update: today marks 3 months and still no refund since April. No contact from Makro either besides the above message and WhatsApp line still experiencing technical difficulties.
TM
Thandokazi M's updateReviewer Update
14 Jul 2025, 11:45Happy to announce that, after contacting the Consumer Goods and Services Ombudsman, I've received my refund following their intervention. Please contact them if you are still waiting for a refund from Makro🙏🏾.
TM
Thandokazi M's update14 Jul 2025, 11:45
Reviewer Update
Happy to announce that, after contacting the Consumer Goods and Services Ombudsman, I've received my refund following their intervention. Please contact them if you are still waiting for a refund from Makro🙏🏾.