CP
CONRAD P

1 reviews | Active since Jul 2009

31 Jan 2017, 05:36

Dont buy electronics from Makro

<p>I have booked in my laptop on 15 Dec 2016.It is now 6 weeks (less 2 weeks for holiday season when the suppliers are closed) and I have no idea where my laptop is and when I will have it back.</p> <p>No feedback,no results.I will never buy any electronics from Makro or the Mass Stores group again,rather pay a bit more and buy from a smaller store.</p> <p>I have been advised by an employee to book the laptop myself with Partserve who is the accredited repairer for Lenovo and then claim under my warranty.</p> <p>Partserve generated a quote in 3 days!</p> <p>Then ,the repair team said I have to re-book it with Makro and Makro will send it to Partserve.</p> <p>What is taking so long??</p> <p>Its a Lenovo i7</p>

0
Replies (1)
Makro
Makro's reply01 Feb 2017, 15:37
Official

Thank you for taking the time to raise below concerns with us.

I believe the Cape Gate store has been in contact with you, you were advised that the unit is ready for collection.

We apologise for any inconvenience and trust you will continue to use our products with confidence.

Regards

Mmule Moropa