RR
Riona R
1 reviews | Active since Feb 2013
26 Apr 2019, 12:56
Dont buy anything online from Makro!!!!! Horrible service
Like so many people I bought a product online from Makro. It was collected very quickly and said a refund will be done. Sent all the details in Feb / Mar. As its now approaching end of April, soon to be May I'm still waiting for my refund. I've been emailing and calling but no one can tell me when the refund will be made by. Really!!!! Wont ever buy anything from Makro's online site ever again!!!! I don't see why I have to wait so long, and what is going on!!! Still waiting for a response from: ********** ; ********** ; **********
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
26 Apr 2019, 14:24Good day Riona
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team
Makro's reply26 Apr 2019, 14:24
Official
Good day Riona
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this to our attention.
I see that this has already been escalated to Finance and we will have to now escalate to Finance management as this has taken too long.
Please accept our sincerest apologies for the delay and kindly allow us to get to the bottom of this and refund your money.
Apologies for the delays and the inconveniences this has caused.
Kind Regards,
Makro Hellopeter Team
RR
Riona R's updateReviewer Update
26 Apr 2019, 16:12Can you advise when the money will be refunded by, a date would be nice!
RR
Riona R's update26 Apr 2019, 16:12
Reviewer Update
Can you advise when the money will be refunded by, a date would be nice!
Makro's replyOfficial
26 Apr 2019, 17:06Good day Riona
Kindly note that we are currently in contact with our finance department and we will revert back with concrete feedback.
Thanks
Makro Support Team
Kindly note that we are currently in contact with our finance department and we will revert back with concrete feedback.
Thanks
Makro Support Team
Makro's reply26 Apr 2019, 17:06
Official
Good day Riona
Kindly note that we are currently in contact with our finance department and we will revert back with concrete feedback.
Thanks
Makro Support Team
Kindly note that we are currently in contact with our finance department and we will revert back with concrete feedback.
Thanks
Makro Support Team