Don't buy a Dell laptop from Makro

You will have problems from the start as the buck is passed between an outsourced repair company called Pinnacle and Dell. There is no clarity about where to turn when your brand new i7 Dell Inspiron with a 4GB graphics card is so slow that you barely reach 30 frames a second - this is after the salesman assured you it would be be fine for video editing. Having just missed the 6-month period to insist on a replacement by a matter of days it was taken in by Makro and sent for an assessment - returned untouched and unrepaired after a week with no advice on what to do next. The fact that I have the 1-year Dell warranty and bought an extended 2-year warranty from Makro makes it all the more frustrating. The returns department at the Makro Amanzimtoti branch are unable to grasp that the laptop is needed for daily work and as such is completely useless!