Don't want to order from another branch

I bought an item online on special and Woodmead showed stock...after a week I had to chase them at the online call centre about my order.<br> I get told there is no stock and they don't know when there will be. So I asked for a refund....I login about an hour later to see there is stock, I called the call centre again. I have the guy check stock (3 branches show stock). He finds Crown Mines has stock. He phones and confirms, then tells me I have to pay R1000 more if I want it.<br> He says he would have to speak to the buyer to try honor the price and after a complete day...nothing.<br> <br> Why was stock not transferred? Is this how Makro holds your money for over a week and gets interest...while I pay my credit card for use of the money for 1 week PLUS 5 to 7 days for a refund...so 14 days interest!!!<br> <br> Why accept my order if you cannot honor it?