Don't ever order online from Makro"

<p>I purchased a number of items on Black Friday online on 25 November 2016 and have still not received my order! I have had to make my own enquiries into the whereabouts of my products that have been fully paid for. The central online customer service is pathetic and when I enquiries as to the way forward they said they don't know maybe they can email the branch - Centurion and see if and when they respond!! After a number of calls made by myself to Makro centurion all I was told is that two products could not be sourced -when the air conditioners which when I purchased still said 30 in stock! I have been sent two useless smses that the order cannot be finalized and is taking longer than they expected. Yesterday I got a call from Makro centurion to say that the air cons cannot be sourced and would I like an alternative being one that is of no comparison to what I bought and a much lower grade. Today I visited the store and was told that the system did not update as per orders which is unacceptable and still I don't have my goods!!!! I was promised that an alternative would be made available and I would receive feedback before close of business today - nothing as yet!!! Not to forget that they tried to compensate with a voucher in the meantime - UNACCEPTABLE. All I want is my goods that I paid for nothing less!!!!!!</p>