1 reviews | Active since Sept 2016
DON'T COMPLAINT ABOUT THE SERVICE...BECAUSE THERE IS NO SERVICE!
<p>I needed to buy a birthday present and saw the perfect gift being advertised by Makro - a 12 year old KWV Brandy gift pack with 2 glasses. When I got to the store they only had the brandy in a box - NO GIFT PACK WITH GLASSES, which in my book = FALSE ADVERTISING! The people working there just said they couldn't help me. </p> <p>I sent an online enquiry on 14 August upon which I received the automatic reply of "Your enquiry will be forwarded to the relevant department. You will be contacted within 48 hours". 4 Days went by and I sent another enquiry, this time via Makro customer care on 18 August. NEEDLESS TO SAY TODAY IS 2 SEPTEMBER AND STILL NO FEEDBACK. </p> <p>PATHETIC TO SAY THE LEAST...</p>
Thank you for the feedback.
Please accept my sincerest apologies for the delay and inconvenience that has been experienced.
The error on our website has been corrected - thank you for advising us of this, we would never mislead our customers and where not aware of the error until such time as you notified us of it. The below enquiry will be on the promotion that will commerce on the 10.10.2016
Regards
Mmule Moropa
Thank you for the feedback.
Please accept my sincerest apologies for the delay and inconvenience that has been experienced.
The error on our website has been corrected - thank you for advising us of this, we would never mislead our customers and where not aware of the error until such time as you notified us of it. The below enquiry will be on the promotion that will commerce on the 10.10.2016
Regards
Mmule Moropa