1 reviews | Active since Jul 2014
DON'T BUY SINOTEC 40'' LED ON SPECIAL @MAKRO - Dead LED before 12 months
<p>I bought a LED TV (Sinotec) CASH at Makro Springfield durban, while watching TV it just went dead. Took it back to Makro, I was told there is nothing they can do for me but get a techn to look at it. I was told i'll receive 3 sms's; 1 sms - when booking the tv in with them; 2 sms - When the TV is with the techn; 3 sms - When its ready for collection. Guess what? Its 5 days now and i haven't received any sms to indicate it's with the techn. This shows MAKRO doesn't care about their customers. They have this 40'' Sinotec TV now on special, DON'T BUY THAT LED TV. YOU WILL BE LEFT HANG LIKE ME IF ITS FAULTY. My family and I are left without TV now not knowing that is the way forrward.</p> <p> </p>
Good day,
Thank you for alerting us on your complaint. Please accept our apologies for the inconvenience we have caused. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Good day,
Thank you for alerting us on your complaint. Please accept our apologies for the inconvenience we have caused. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Mbali Makhanya
Thank you for bringing to our attention your dissatisfaction with your TV purchase at our Springfield store.
According to our records, you have collected the repaired item yesterday.
We apologise for any inconvenience and trust you will continue to use our products with confidence.
We hope you will have only positive shopping experiences at Makro in future!
Regards
Mmule Moropa
Thank you for bringing to our attention your dissatisfaction with your TV purchase at our Springfield store.
According to our records, you have collected the repaired item yesterday.
We apologise for any inconvenience and trust you will continue to use our products with confidence.
We hope you will have only positive shopping experiences at Makro in future!
Regards
Mmule Moropa
