rH
raeesah H

1 reviews | Active since Jun 2020

17 Jul 2025, 08:29

DOESNT KEEP PROMISES, PAST DELIVERY DATE

MY DELIVERY IS STILL NOT RECEIVED I WAS SUPPOSED TO RECEIVE IT YESTERDAY AS PER YOUR WEBSITE PLEASE ASSIST URGENTLY

0
Replies (7)
Makro
Makro's reply17 Jul 2025, 14:11
Official
Hi Raeesah,

Thank you for reaching out to us. 

We apologize for the delay of your delivery. 

We have received feedback from our supplier team. 

The team has requested for the courier to arrange for the item to be delivered. 

The courier will be in contact with you when the delivery will be taking place. 

We apologize for the inconvenience caused. 

Regards,
Makro Social Media Team. 

Best regards,

rH
raeesah H's update19 Jul 2025, 19:17
Reviewer Update
I still have not received my delivery
rH
raeesah H's update21 Jul 2025, 09:28
Reviewer Update
i still didnt receive my delivery.
this is ridiculously unprofessional.
rH
raeesah H's update21 Jul 2025, 10:49
Reviewer Update
so there was an issue getting the product from the supplier?
how does makro vet the people that is selling on their market place? why are you advertising products that your suppliers cant fulfill?

Makro
Makro's reply21 Jul 2025, 13:38
Official
Hi Raeesah,

Thank you for keeping in touch with us. 

We apologize for the delay of your delivery. 

We are awaiting feedback from our supplier team with regards to your order status. 

As soon as we have received feedback, we will revert back to you. 

We apologize for the inconvenience caused. 

Regards,
Makro Social Media Team. 

Best regards,

rH
raeesah H's update22 Jul 2025, 12:05
Reviewer Update
SOMEONE CALLED ME FROM MAKRO CALL CENTRE WHEN I ANSWERED THE CALL WAS DROPPED THEY DIDNT CALL BACK
Makro
Makro's reply22 Jul 2025, 15:16
Official
Hi Raeesah,

Thank you for keeping in touch with us. 

We have received feedback that the order will be cancelled due to the supplier not fulfilling the order. 

The refund will be processed and you will be advised accordingly. 

We apologize for the delay and inconvenience caused. 

Regards,
Makro Social Media Team. 

Best regards,