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<p>I bought a rowing machine online, while i was in hospital. when they delivered (which i paid for) my helper gave me a call to let me know what was happening. the guy asked me where to put the machine and i advised him i would like them to set it up on the empty space between the lounge and passage. they said they are not going to assemble it, i must call Makro for that. i asked them if they are not from makro and they said they are but they dont assemble equipment. my husband went to Makro Struben Valley (where they dispatched my purchase) and asked about getting someone to come assemble the machine. tey said i will have to contact Makro and they will arrange for someone to come and i will pay them. i ask, what is the point of them delivering without assembling the machine. would it not make sense for them to assemble the equipment incase there are missing parts, damaged parts,etc(as they delivered it sealed) or just to ensure that everything is well before leaving.do you not eliminate any chance of error by offering a all rounded service. i paid around R300 for delivery and i live less than 5 mins away but the guys from the same store cannot assemble the stuff i'm sold. i am very unhappy about this and would like someone to address the rationale with me.</p>