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Donovan F

1 reviews | Active since Jun 2018

20 Jan 2023, 18:22

Documents

This is a sad review to write is I am not getting any assistance from the HR manager at Makro Centurion. I have requested on multiple occasion in the past year and a half for document to be completed from my deceased ffathers uif fund. The HR Manager keep ignoring me and my mother we have spent countless hours waiting for him at the store itsself and he keeps comming up with excuses why he cant supply or help us with the nessesary documentation. The Massmart/Walmart group dont care for their Deseaced employees families. Uif is refusing to payout due to the durrartion it took Makro to supply the documents. We have called the headoffice on multiple occasions aswell and they just keep reffering us to the Centurion Branch

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Replies (3)
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Donovan F's update23 Jan 2023, 09:32
Reviewer Update
Good day.

This is a problem as the stores HR keeps telling us that its headoffice that takes their time in certain replies but when we call headoffice the keep telling us to go to the branch so where should we be you are making excuses to not preform your duties.
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Donovan F's update25 Jan 2023, 20:56
Reviewer Update
So its been almost a week and no reply received from makro.

The private replies are automated so they dont count and they keep shifting the blame as it is the head office and the store at fault but. It seems that the massmart/walmart group is useless and dont care for their deceased e.ployees families.
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Donovan F's update21 May 2023, 10:15
Reviewer Update
So its Been months now. The Branch still has not contacted me. Wow what a surprise we see you dont take your past grieving employee's families seriously