BI
Brian I
1 reviews | Active since Mar 2009
16 Apr 2019, 12:42
Do you want to do Business?
Called to find out about cost of cellphone upgrades, was put through to HR , then the phone just rang , then disconnected. The second call just rang and was disconnected straight off after the receptionist.
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Replies (2)0
Replies (2)
Makro's replyOfficial
16 Apr 2019, 13:41Good day Brian,
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received when you called our Wonderboom store, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
This complaint was escalated to the relevant parties for it to be looked into and for preventative measures to be put in place.
We have also instructed the store to make contact with you and assist you where they can.
Kind Regards,
Hellopeter Team
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received when you called our Wonderboom store, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
This complaint was escalated to the relevant parties for it to be looked into and for preventative measures to be put in place.
We have also instructed the store to make contact with you and assist you where they can.
Kind Regards,
Hellopeter Team
Makro's reply16 Apr 2019, 13:41
Official
Good day Brian,
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received when you called our Wonderboom store, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
This complaint was escalated to the relevant parties for it to be looked into and for preventative measures to be put in place.
We have also instructed the store to make contact with you and assist you where they can.
Kind Regards,
Hellopeter Team
Thank you for your Feedback.
We are sorry to hear about your recent experience that you received when you called our Wonderboom store, this is definitely not the type of service that we would want for you as our customer.
I would also like to thank you for taking the time to bring this to our attention in order to address and resolve the matter for you. As a business, we remain committed to ensuring that you, our valued customer, have an exceptional shopping experience in store.
This complaint was escalated to the relevant parties for it to be looked into and for preventative measures to be put in place.
We have also instructed the store to make contact with you and assist you where they can.
Kind Regards,
Hellopeter Team
BI
Brian I's updateReviewer Update
18 Apr 2019, 14:18Hello Hellopeter Team, there has been no response from the store, not even If I am still trying to phone them, how sad too bad , makes me think I might be making a big mistake to shop there. And how about putting your name on there Hellopeter Team
BI
Brian I's update18 Apr 2019, 14:18
Reviewer Update
Hello Hellopeter Team, there has been no response from the store, not even If I am still trying to phone them, how sad too bad , makes me think I might be making a big mistake to shop there. And how about putting your name on there Hellopeter Team