DO NOT USE MAKRO'S ONLINE SHOPPING SERVICE

Ordered an item meant to be a gift for Christmas. I have 2 addresses on my profile. Accidentally selected the address where I am currently not at. Immediately sent an email requesting for the address to be changed to my other address which is on my profile which was ignored. I was then notified that the item is out for delivery to the incorrect address which I asked to be changed. I was eventually contacted and told I must cancel the order for which I must wait 7 to 14 days for my money to be refunded as they cannot change the address for "security reasons". What security reasons as the address I am asking for the parcel to be delivered to is on my profile and I have previously had numerous orders delivered there. Yet another company taking the easy way out for themselves to make their lives easier and inconvenience the customer! Just cancel the order because your needs as the customer do not matter, they will make their money anyway! I would 100 percent not recommend using Makros online service to order anything! Rather order from Amazon and Takealot where an issue such as this can be handled hassle free!