GH
Gerold H
1 reviews | Active since Feb 2016
18 Aug 2021, 04:13
Do NOT use Makro online shopping! Avoid at all costs !!!!
People I urge you to NEVER use Makro online, I spent thousands on stock for my business and thier "3-5 working days" has almost been a month. No one can give me answer, all I get is "we will escalate it " and then I receive a ticket number on my email. Between Wumdrop and Makro, I am still trying to figure out who's the biggest liers (thats if you can ever get ahold of Wumdrop) MAK***
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Replies (1)GH
Gerold H's updateReviewer Update
18 Aug 2021, 08:40Don't let Makro fool you with their private replies, as if it has some substance. Just another generic message
"Good"
day Gerold,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
"Good"
day Gerold,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
GH
Gerold H's update18 Aug 2021, 08:40
Reviewer Update
Don't let Makro fool you with their private replies, as if it has some substance. Just another generic message
"Good"
day Gerold,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
"Good"
day Gerold,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and we will therefore have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team