SS
Shelley S
1 reviews | Active since Apr 2019
06 Apr 2019, 11:08
DO NOT USE MAKRO ONLINE SA
Still awaiting refund for an item ordered 28 Feb and not delivered to date. Cancelled last week. Still no confirmation in writing of cancellation and still no refund. Appalling service.
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Makro's replyOfficial
06 Apr 2019, 17:56Good Day Shelley Thank you for your feedback. I'm sorry for the experience you've had in regards to your outstanding refund. We take all concerns seriously and can assure you that it will be fully investigated. I've sent your feedback to our finance team and will revert feedback. Kind Regards Makro Hellopeter team.
Makro's reply06 Apr 2019, 17:56
Official
Good Day Shelley Thank you for your feedback. I'm sorry for the experience you've had in regards to your outstanding refund. We take all concerns seriously and can assure you that it will be fully investigated. I've sent your feedback to our finance team and will revert feedback. Kind Regards Makro Hellopeter team.