Do not use Makro Online

I ordered an inflatable sofa chair in November for my son for Christmas. They delivered the incorrect colour. I requested that the item be exchanged for the correct colour, I was told that they do not do exchanges, I would have to be refunded and then place another order. They made it out like it was MY fault that the item colour was wrong and that I must make sure that I select the correct item (which I know for a fact I did as I can see it on my invoice) I was refunded much too late to place another order for delivery by Christmas. I placed a new order and received the wrong colour AGAIN. I requested that they inform me which colours were available so that it could be exchanged for a different colour. Eventually, when they emailed me, I was told that I would be refunded again and would have to place another order once they knew which colours were available. Note that I have to pay the delivery fee each time a new order is placed and the delivery fee does not get refunded. I expressed my extreme anger and frustration at the situation and now I am being ignored by them.