RS
Rob S
1 reviews | Active since Dec 2024
02 Dec 2024, 15:32
Do not use Makro online
Dating back to 4November, an order MAK*** for R758 paid by eft Money deducted from my account but never credited by Makro Order was therefore cancelled Despite numerous emails supplying proof of payment, bank statements, id doc all as requested pdf Numerous phone calls as well The operators have always been helpful and escalate my request but the problem is the accounts department This is very poor customer relations and service as Makro do not phone or email me There has been no action or refund on the part of Makro Will never use them again
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Replies (2)RS
Rob S's updateReviewer Update
11 Dec 2024, 10:17To Makro media team Another week gone by and promised update has not happened A refund of R 758 is a lot of money to a 71 year old pensioner. Be wary of using Makro Online
RS
Rob S's update11 Dec 2024, 10:17
Reviewer Update
To Makro media team Another week gone by and promised update has not happened A refund of R 758 is a lot of money to a 71 year old pensioner. Be wary of using Makro Online
RS
Rob S's updateReviewer Update
14 Jan 2025, 07:26Another month passed and still no follow up from Makro
The platitudes are just a fob off
Makro customer support is just bs
Be aware that Makro are not customer friendly
The platitudes are just a fob off
Makro customer support is just bs
Be aware that Makro are not customer friendly
RS
Rob S's update14 Jan 2025, 07:26
Reviewer Update
Another month passed and still no follow up from Makro
The platitudes are just a fob off
Makro customer support is just bs
Be aware that Makro are not customer friendly
The platitudes are just a fob off
Makro customer support is just bs
Be aware that Makro are not customer friendly
